How do I set up my PROFILE’s MFA Security?

🚨 In January 2025 you might have received an ✉️ email from EP Casting to enhance your profile security with 🔒 MFA (Multi-Factor Authentication) . This is an extra layer of security we've added for everyone's profile so it's essential to set this up before being able to Log In to your profile.


Setting 🔒 MFA is easy!

  1. Visit brendacamillericasting.com

  2. Click on "Extras Log In"

  3. Click on "Reset Password”

  4. Enter your Email Address, click "Continue", again on "Reset Password" and finally "Submit"

  5. Check your ✉️ Email Inbox and click the link in the email you received, click on 🔗 "here"

  6. Create a new password. Make sure all the ❌ become ✅. Also make sure you remember this password.

  7. Add the MFA security feature. We recommend not using the PingID option but instead use the 💬 SMS verification for your security codes (small grey button at the bottom, see image below).

  8. You will then receive a 6-digit code by SMS, which you will need to input to access your account.

 

Good to know ☝️

  • Sometimes, when entering your phone number for the SMS Verification - you will have to rotate your phone horizontally in order to scroll through the flags for the country prefix.

  • If you are getting an account locked error message after too many attempts, talk to us on WhatsApp or send us an email.

Stuck? Make sure you didn't skip of the above steps. If you need further assistance talk to us on WhatsApp on 77787400.

The Brenda Camilleri Casting Team 🎬

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