How do I set up my PROFILE’s MFA Security?
🚨 In January 2025 you might have received an ✉️ email from EP Casting to enhance your profile security with 🔒 MFA (Multi-Factor Authentication) . This is an extra layer of security we've added for everyone's profile so it's essential to set this up before being able to Log In to your profile.
Setting 🔒 MFA is easy!
Click on "Extras Log In"
Click on "Reset Password”
Enter your Email Address, click "Continue", again on "Reset Password" and finally "Submit"
Check your ✉️ Email Inbox and click the link in the email you received, click on 🔗 "here"
Create a new password. Make sure all the ❌ become ✅. Also make sure you remember this password.
Add the MFA security feature. We recommend not using the PingID option but instead use the 💬 SMS verification for your security codes (small grey button at the bottom, see image below).
You will then receive a 6-digit code by SMS, which you will need to input to access your account.
Stuck? Make sure you didn't skip of the above steps. If you need further assistance, have a look at our Contact Us and get in touch!